Soul Food Restaurant is a restaurant located in the heart of Yaba, Lagos, serving both continental and intercontinental dishes.
We are recruiting to fill the position below:
Job Title: Customer Service Officer
Location: Akoka / Yaba, Lagos
Employment Type: Full-time
Duties and Responsibilities
- Answer customer inquiries via phone, email, social media platforms and in-person
- Direct customers to online resources
- Update customer records in the system, including notes about interactions
- Pitch ideas for improving customer care
- Create and maintain reports about customer interactions
- Attend weekly staff meetings
- Participate in team-building activities
- Develop a rapport with customers
- Make recommendations to management to improve customer experience.
Job Requirements
- Candidates should possess a Bachelor’s Degree qualification.
- A minimum of 2 years work experience.
Application Closing Date
15th November, 2021.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using “Customer Service Officer” as the subject of the mail.
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Call or Whatsapp: 0803 561 7233, 0703 414 5611
