Khenpro Global Services – Our client in the confectionery sector is recruiting suitable candidates to fill the position below:
Job Title: Customer Service Officer
Location: Victoria Island, Lagos
Employment Type: Full-time
Job Description
- Preparing the Customer Service Guidelines.
- Solving all product or service related issues of the customers.
- Keeping a proper record of the customers.
- Maintaining and updating the information of the customers regularly.
- Providing the best possible solution to the queries of the customers.
- Take customer orders and fulfil them.
Requirements
- HND / Bachelor’s Degree with 1 – 3 years work experience.
- Proven customer support experience or experience as a Client Service Representative.
- Strong phone contact handling skills and active listening.
- Familiarity with CRM systems and practices.
- Customer orientation and ability to adapt / respond to different types of characters.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
- Must be ready to work Mondays through Saturdays and rotational basis on Sundays.
- Previous experience working in a confectionery company is an added advantage.
Salary
N60,000 – N80,0000 monthly
Application Closing Date
28th February, 2022.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
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