Field Loan Collections Officer at CreditsNG
CreditsNG is headquarter is in Lagos, Nigeria and we are currently focused on providing fast and need oriented payroll-based consumer loans to qualified civil servants and other payroll employees in Nigeria.We are recruiting to fill the position below:
Job Title: Field Loan Collections Officer
Location: Ikeja, Lagos
Job Descriptions
- Contacting customers and informing them of their overdue debt.
- Advising customers on their payment options and negotiating suitable payment plans.
- Following up with clients on previous payment arrangements.
- Maintaining customer payment records.
- Responding to customer queries.
- Maintaining accurate, up-to-date customer account information.
- Reporting daily progress against targets to the Team Leader.
Academic Qualifications
- B.Sc. / HND / OND experienced in Banking or any financial field that deals with debt recovery is preferred
Requirements:
- Previous experience working as a Collections Officer at a reputable microfinance or loan company.
- Familiarity with state debt collection laws.
- Knowledge of payment plans and accounting procedures.
- Strong native understanding of your state and city.
- Working knowledge of Microsoft Office Suites.
- Excellent communication and negotiating skills.
- Good listening skills and superb questioning techniques.
- Infrastructure to work from home when necessary.
Application Closing Date
30th October, 2020.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the “Job title” as subject of the email.
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