Wheelchair Saga: KFC, Debola Daniel, And The Power Of Social Media In Customer Advocacy

Debola Daniel, a social media influencer, shared a disappointing experience at a KFC branch regarding accessibility issues.  KFC issued an apology but faced criticism for its perceived lack of sincerity and failure to address potential discrimination. The saga highlights the power of social media in shaping brand reputation and the importance of prompt and genuine … Read more

KFC Apparently Used AI To Create Entire Text Of Apology To Gbenga Daniel’s Son

A check showing that the KFC Gbenga Daniel statement was apparently generated using AI

On Tuesday, staff of KFC Nigeria at the Murtala Muhammed International Airport, Ikeja, Lagos State, refused entry to Debola Daniel, the son of a former Governor of Ogun State, Gbenga Daniel, because he was in a wheelchair. In a series of tweets reported by Eko Hot Blog on Wednesday, Daniel said a KFC staff, whom … Read more

Wheelchair Controversy: KFC’s Attempt To Apologise To Gbenga Daniel’s Son Raises More Questions

KFC wheelchair

KFC continues to face blowback over its staff’s refusal to allow a wheelchair into its Lagos airport restaurant. The international restaurant brand attempted to apologise to Debola Daniel on Thursday. However, the apology has raised questions. Eko Hot Blog reports that KFC Nigeria, on Thursday, published an apology to Debola Daniel, the son of a … Read more

‘No Wheelchairs Allowed’ – Gbenga Daniel’s Son Accuses KFC Of Discrimination In Lagos

KFC, Murtala Muhammed Airport Branch (Photo: Debola Daniel)

KFC is in the eye of the storm for telling Debola Daniel that no wheelchair is allowed at its restaurant. The customer, a son of a former Ogun governor, accused the restaurant of denying him entry in Lagos. KFC risks a fine of N1 million based on the Discrimination Against Persons With Disabilities (Prohibition) Act, … Read more